Enrolment
The Childcare Enrolment Form must be completed before leaving your child for the first session. As part of this form you are required to nominate who may collect your child and complete your child's health record, medical information, immunisation record, consent to emergency medical treatment and photo permission.
Cancellation
Families must provide two weeks notice in writing when they want to cancel their booking. Fees will continue to accrue until a written cancellation is received.
Illness and Emergency Care
Children who are obviously unwell will not be accepted into care. Should your child become ill we shall call you. If you are not immediately contactable we will contact the designated emergency number. In an emergency an ambulance will be called immediately.
Nutrition, food and beverages
Children must bring their snack and lunch with them. BNHH is committed to encouraging food and beverages that are nutritious and adequate in quantity and are chosen having regard to the cultural, religious, dietary or health requirements of individual children.
Parent Responsibilities
Child care is conducted in the back half of the house and access is via the security gate to the left at the end of the driveway. The Daily Attendance Record is kept at the back door. An authorised person (see Enrolment Form) must sign the child in and out and record the time of drop off and pick up. Parents are asked to advise staff who will be collecting the child (if other than the regular person). NOTE: This person must be authorised.
Arrival and departure times provide an ideal opportunity for our staff to build relationships with families. At these times staff members often take the opportunity to communicate with families about the child's progress and development and to hear from families about the child.
Complaints and grievances procedure
BNNH is committed to providing a quality child care program. We like to deal with any concerns promptly. There are procedures for making complaints which are outlined in the information displayed on the walls of the child care room.
Mandatory reporting
Childcare staff will make a report to the Department of Health and Human Services (DHHS) Child Protection if they form a reasonable belief that a child is in need of protection from physical injury or sexual abuse.
Photographs
Occasionally we will takes photos of the children for reporting and marketing purposes. Full details are explained on the enrolment form.
Sleep and rest
Sleep and rest times are an essential part of the day for children at BNNH. Some children use this time to sleep, while others play quietly. Your child's sleep schedule at the neighbourhood house is developed with your help to complement your home routine.
Toilet training
In consultation with parents we will assist in the toilet training process where appropriate for each child. This will be carried out in a positive and encouraging manner, particularly after meals and before sleep time. Children will be offered frequent opportunities for toileting, particularly after meals and before sleeps.
Weather
Bureau of Meteorology forecasts for Central District of EXTREME or CODE RED fire conditions
Child Care is CLOSED.
www.bom.gov.au/vic/forecasts
Sun Protection Policy
BNHH takes measures to reduce your child's exposure to UV rays from the sun. We follow the principles of SunSmart (Cancer Council Victoria) by methods of sun protection including hats, clothing, sunscreen and shade. These are followed for all outdoor play time during terms 1 and 4. Please apply sunscreen to your child before arrival.
The Childcare Enrolment Form must be completed before leaving your child for the first session. As part of this form you are required to nominate who may collect your child and complete your child's health record, medical information, immunisation record, consent to emergency medical treatment and photo permission.
Cancellation
Families must provide two weeks notice in writing when they want to cancel their booking. Fees will continue to accrue until a written cancellation is received.
Illness and Emergency Care
Children who are obviously unwell will not be accepted into care. Should your child become ill we shall call you. If you are not immediately contactable we will contact the designated emergency number. In an emergency an ambulance will be called immediately.
Nutrition, food and beverages
Children must bring their snack and lunch with them. BNHH is committed to encouraging food and beverages that are nutritious and adequate in quantity and are chosen having regard to the cultural, religious, dietary or health requirements of individual children.
Parent Responsibilities
Child care is conducted in the back half of the house and access is via the security gate to the left at the end of the driveway. The Daily Attendance Record is kept at the back door. An authorised person (see Enrolment Form) must sign the child in and out and record the time of drop off and pick up. Parents are asked to advise staff who will be collecting the child (if other than the regular person). NOTE: This person must be authorised.
Arrival and departure times provide an ideal opportunity for our staff to build relationships with families. At these times staff members often take the opportunity to communicate with families about the child's progress and development and to hear from families about the child.
Complaints and grievances procedure
BNNH is committed to providing a quality child care program. We like to deal with any concerns promptly. There are procedures for making complaints which are outlined in the information displayed on the walls of the child care room.
Mandatory reporting
Childcare staff will make a report to the Department of Health and Human Services (DHHS) Child Protection if they form a reasonable belief that a child is in need of protection from physical injury or sexual abuse.
Photographs
Occasionally we will takes photos of the children for reporting and marketing purposes. Full details are explained on the enrolment form.
Sleep and rest
Sleep and rest times are an essential part of the day for children at BNNH. Some children use this time to sleep, while others play quietly. Your child's sleep schedule at the neighbourhood house is developed with your help to complement your home routine.
Toilet training
In consultation with parents we will assist in the toilet training process where appropriate for each child. This will be carried out in a positive and encouraging manner, particularly after meals and before sleep time. Children will be offered frequent opportunities for toileting, particularly after meals and before sleeps.
Weather
Bureau of Meteorology forecasts for Central District of EXTREME or CODE RED fire conditions
Child Care is CLOSED.
www.bom.gov.au/vic/forecasts
Sun Protection Policy
BNHH takes measures to reduce your child's exposure to UV rays from the sun. We follow the principles of SunSmart (Cancer Council Victoria) by methods of sun protection including hats, clothing, sunscreen and shade. These are followed for all outdoor play time during terms 1 and 4. Please apply sunscreen to your child before arrival.